Privacy Policy for Law Aid
At Law Aid, accessible from https://lawaid.africa/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Law Aid and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Law Aid. This policy is not applicable to any information collected offline or via channels other than this website.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
How we use your information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our webste
- Improve, personalize, and expand our webste
- Understand and analyze how you use our webste
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the webste, and for marketing and promotional purposes
- Send you emails
- Find and prevent fraud
Log Files
Law Aid follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, Law Aid uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
For more general information on cookies, please read "What Are Cookies" from Cookie Consent.
Advertising Partners Privacy Policies
You may consult this list to find the Privacy Policy for each of the advertising partners of Law Aid.
Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Law Aid, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that Law Aid has no access to or control over these cookies that are used by third-party advertisers.
Third Party Privacy Policies
Law Aid's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Children's Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Law Aid does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Competition - Mandates obtained by the Consumer
By accepting the Terms and Conditions, the user hereby confirms the following: • That it is a requirement for the user and/or the Debt Counselling firm to obtain consent from the Consumer prior to requesting a Consumer Credit Information report from Hirodox (Pty) ltd t/a iBureau, a registered NCR Credit Bureau with registration number CB43; • That It is further a requirement in in terms of the National Credit Act to (1) verify the identity of the consumer and (2) obtain consent from the Consumer to obtain their Consumer Credit Information prior to requesting the information; • That the Consumer must further provide consent if it is required to verity their information at the Department of Home Affairs (HANIS); • That the Credit Check information will only be displayed to the Consumer and user only after some personal verifications tests were conducted (in the event that the Consumer cell phone number have not matched the number on the Compuscan database); • That the purpose of requesting the Consumer Credit Information was explained to the Consumer and will only be obtained for the relevant prescribed purpose namely “Consumer Enquiry”; • That the telephonic consent for the prescribed purpose was obtained prior to requesting the Consumer Credit Information and after the user have verified the Identity of the Consumer; • That all consents provided (voice or written mandates in both hard copy or digital format) by the Consumer must be stored by the Debt Counselling practise for a period of 5 years from the date of the request and readily available once required ny iBureau and / or Compuscan; • That failure to provide iBureau / Compuscan with the required mandates may lead to the suspension of services and could also lead to severe penalties and civil cases against the user and Debt Counselling practise if found to be non-compliant; • That the Consumer and user furthermore acknowledge that the Consumer Credit Information could only be stored for a maximum period of 72 hours on the applicable system, where-after the information will be deleted from the applicable platform; • That by approving the terms and conditions, a transaction fee will be charged at rated negotiated with the Debt Counselling practise owner, payable to iBureau for every Credit Enquiry performed.
